Wanted: Part-Time IT Support
Montessori Family School is looking for someone to help with IT support. This is a part-time position. In addition to maintaining hardware and software for a dozen Macs of various vintages, this person will need to help users - and help them learn to help themselves. The IT support person will need to be available during business hours.
This is an entry- to intermediate-level position. We have a corps of volunteers so this person will not be alone and can learn on the job. Attitude and aptitude are more important than experience.
Because this is an elementary school, a background check will be conducted.
Essential Qualifications:
- Good working knowledge of Mac OS X configuration and setup ("power user")
- Strong verbal communication skills and the ability to listen and understand
- Strong service ethic and enthusiasm for getting things done - without being reckless.
- The desire to make users' lives easier
- Ability to perform minor surgery on Macs (install memory, replace disk drives, etc.)
Ideal Qualifications:
- An ability to organize and simplify - a digital neatnik
- The wisdom to balance infrastructure improvements against budget realities
- Curiosity and a commitment to learning, both personally and as a contributor to the MFS mission.
- Willingness to ask questions (especially "Why?") and to press for answers without being obnoxious
- Knowledge of network infrastructure (routers, switches, 802.11x)
- Understanding of the role of ISPs and corresponding system configuration
- Basic understanding of system security - why it's needed and some sense of what to do about it
Interested, or know someone who might be? Contact John
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